Support
We're here to help — by email or phone, with a real person. Using Gydnz is always free for families.
Email us
A real person reads every message. We respond within one business day.
Call or text
Talk through your situation with a guide — no waiting on hold, no cost, no obligation.
Frequently asked questions
Is Gydnz really free?
Yes. Families never pay Gydnz. We're paid by our partner communities, so there's never a charge to you.
Do I need an account to use the app?
No. You can use all core features without signing in. Just share a few details about your situation and we'll help.
How do you use my information?
We use the details you share to match you with senior care options and have an advisor follow up. See our Privacy Policy for the full explanation.
How do I stop receiving messages?
Use the unsubscribe link in any email, or email gydnzguidance@gmail.com and we'll remove you right away.
How do I delete my information?
Email gydnzguidance@gmail.com and we'll delete the personal information we hold about you.